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Frequently Asked Questions
frequently asked questions
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Find answers to common questions about our services, appointments, and treatments. We’re here to provide clear information to help you navigate your healthcare with confidence.
We welcome both walk-ins and scheduled appointments to accommodate your needs. While appointments are recommended to ensure minimal wait times and guaranteed availability, we understand that some situations require immediate attention. Walk-in patients will be seen on a first-come, first-served basis, depending on provider availability. Our goal is to provide quality care in a timely manner, whether you plan ahead or visit us on the same day. If you have a specific concern or prefer a shorter wait, we encourage you to schedule an appointment in advance.
We accept a wide range of insurance plans to ensure our services are accessible to as many patients as possible. Our team is happy to assist you in verifying whether your specific plan is accepted at our clinic. If you are unsure about your coverage, we recommend contacting us before your visit so we can provide guidance on your benefits. For a complete list of accepted insurance providers or any billing-related questions, please feel free to reach out to our office.
Yes, we offer on-site lab services for your convenience. Having a laboratory within our facility allows us to provide timely and accurate test results, ensuring a more efficient diagnosis and treatment plan. Our on-site lab services help streamline your care by reducing wait times and eliminating the need for external appointments. If you require specific lab tests, our team will guide you through the process and answer any questions you may have.
FAQ's
General Questions
Scheduling an appointment is simple and convenient. You can book an appointment through our website, by calling our office, or visiting us in person. Our team will assist you in selecting a time that fits your schedule and ensure you receive the care you need as soon as possible. For urgent matters, we also accommodate walk-in patients based on provider availability.
To ensure a smooth visit, please bring a valid photo ID, your insurance card, a list of current medications, and any relevant medical records. If you have been referred by another provider, bringing referral documents or test results can help us better understand your condition. Additionally, we recommend wearing comfortable footwear, especially if you are coming in for a foot or wound assessment.
We accept various payment methods, including cash, credit/debit cards, and most major insurance plans. If you have any concerns about payment or require assistance with financing options, our team is happy to discuss solutions that work best for you. Please contact our office for more details regarding payment
If you experience chronic foot pain, arch discomfort, or issues related to gait and posture, custom orthotics may be a great solution. Orthotics are designed to provide additional support, correct alignment, and alleviate strain on the feet. Our specialists can assess your condition and determine if custom orthotics are right for you based on your symptoms and lifestyle.
For urgent foot or wound care needs, we recommend visiting our clinic as soon as possible. While we are not an emergency room, we do treat a range of urgent conditions such as infected wounds, severe foot pain, diabetic foot complications, and acute injuries. If your situation is life-threatening, please seek immediate medical attention at the nearest hospital.
The frequency of podiatry visits depends on your specific needs and health conditions. For individuals with diabetes or chronic foot issues, regular check-ups every few months are recommended to prevent complications. If you are generally healthy but experience occasional foot pain or discomfort, an annual visit can help detect and address problems early. Our team will work with you to create a care plan that ensures long-term foot health and mobility.
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Working Hours
Administrative Day
Home Health Day (Appointment Only)
8:00 AM - 04:00 PM
8:00 AM - 04:00 PM
Closed
contact
- 0761-8523-398
- @examplemail.com
- KLLG st, No 99,Pku City, 28282
VISITING HOURS:
Sunday: 08:00 AM - 10:00 PM
Monday - Friday: 06:00 AM - 12:00 AM